AVAYA INDEX IVM DRIVER DETAILS:
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AVAYA INDEX IVM DRIVER
ATE0Q1 to switch of command echo and modem responses.
Remote Access Module 4 Page Page 12 Performance figures Avaya INDeX IVM data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion.
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Log in. Wait for the OK prompt. This restores the default setting for the module. For connection to CCM, use the serial cable 0.
For connection to the Server Cassette, use the cable supplied with the Server cassette. To locally restore the Remote Access Module settings: Enter the AT string: The string can be broken down as follows: Q1 Disables results code.
IVR systems are used to service high call volumes at lower cost. The use of IVR allows callers' queries to be Avaya INDeX IVM without a live agent. If callers do not find the information they need, the calls may be transferred to a live agent.
The approach allows live agents to have more time to deal with complex interactions. A single large IVR system can handle Avaya INDeX IVM for thousands of applications, each with its own phone numbers and script. Call centers use IVR systems to identify and segment callers.
The ability to identify customers allows services to be tailored according to the customer profile. This manual covers the programming changes between INDeX Level and The IVM Avaya INDeX IVM embedded voice mail solution available on INDeX 30 and INDeX-Net LAN Traffic Analysis (Dedicated mode).
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9. INDeX-Net INDeX Voice Manager (IVM). Connectivity Options for CCM Server to INDeX. Platform.